11/10/2023 0 Comments Mercari legitIt includes a lot of very specific details and time frames which must be met for their seller protections to kick in. Sellers have a much longer, more involved, page when it comes to seller protections. Here is Mercari’s page on buyer protections. Mercari also makes it very clear that giving the seller a rating completes the sale and nothing can be done after that point. It would appear from the complaints that, overall, buyers have more protections than sellers.Ī buyer can request a return within three days of receiving the item if 1) it is not as described, 2) there is undisclosed damage, 3) the item is incorrect or missing, or 4) the seller did not ship it.Īfter that three day period, or when the buyer provides a rating for the seller, the money is released to the seller and the transaction is complete.ĭuring the return period, Mercari instructs buyers request a return through Mercari if there is a problem, not the seller. However, there have been more than 3000 complaints filed against Mercari through the Better Business Bureau (BBB) over the last three years. It has many thousands of happy, regular, users. ![]() Mercari markets itself as “the perfect place to declutter and discover items that are uniquely you.” Is Mercari Legit? ![]() It expanded into the US in 2014.īuying and selling can be done through the Mercari app ( iPhone/iPad, Android) or their website. The company originally launched in Japan.
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